If you haven’t found the answer to the question you
have email us we will help you.
How much does it cost to list an item?
Nothing. It is free. There are no listing fees.
How do I list an item?
You will need to register and create an account. Once you have a username
and password, login to your account and click the ‘Post New Ad’
link. Fill in the details of your item and include any relevant photos.
How do I edit/delete an item?
In your account management area, a list of your current posted ads is
displayed. Click the relevant link to either edit or delete your listing.
Can I edit what contact details are displayed?
Yes, when you login to manager your account, edit your preferences by
selecting what information you would like to display. This is so people
can contact you regarding your listing.
How do I purchase an item?
You will need to contact the owner of the item using the contact details
listed on the item’s information page. Or you can contact them by
click on the ‘Contact Owner’ link at the bottom of the item
information page. Fill in the form, and the message will be e-mailed to
the owner. You will need to supply your correct information so that the
owner can respond to you.
Tips for successfully Buying Online:
Buying online has become one of the fastest ways to obtain goods and services without leaving home but at the same time you need to
use precautions when you buy online. This mostly applies to buying from individuals as you do not know who they are. We recommend
firstly you be very specific about what you are buying. Always ask plenty of questions and ask for more photos if you need to.
Secondly where at all possible you should pay in person and pick up the goods yourself. This ensures you know exactly what you are
getting, you can check for any defects and you want be sending money off to someone and not getting anything back. You can also
use such service as escrow where a third party holds you money until you receive the goods. One of the companies that does this is
In the case where you are buying from a large company by credit card, you have a much lesser chance of not receiving what you have
ordered and if it was not exactly what you wanted you can always send it back.
Make sure you trade safely online.
Here are some tips to help you make sure you don’t have any problems
when you shop online.
The internet is a great place to buy and sell goods but you need to be
careful you don’t become the victim of fraud. To help you trade safely
online we have put together the following list of tips.
When you find something you are interested in make sure you ask as many
questions about it as possible. Ask questions like:
What condition is it in?
Does it have any damage?
How old is it?
Has it been used before?
Questions such as these will help you gain a clearer idea of exactly
what you are getting.
Also try to get a few photos, some form different angles. Most people
these days have a digital camera and can easily take a few photos and
send email them to you.
Receiving the goods.
Ultimately the best way to receive any thing you buy is to pick it up.
This is especially good for second hand goods that may not be in full
working order. By picking them up you can try before you buy.
.If you cant pick it up chose a payment option that makes it harder to be
a victim of fraud.
Using a credit card can give you extra protection as companies that
accept credit card payments are normally better established and with
credit cards there are systems in place to handle disputes. For more
information on buying with a credit card see you card issuer.
If the company or person doesn’t have credit cards try using an escrow
service. An escrow company is a third party that takes a small
commission to make sure the transaction is completed. An escrow company
will make sure you receive the goods and the seller gets paid or they
have the power to reverse the transaction.
You can also use other pay services such as pay pal or pay mate.
Do not send a seller cash unless you are very confident that you know
who they are or have dealt with them before. Sending cash is the number
one way of getting ripped of. Some of the ways people ask you to send
cash include, money orders like Western-Union, bank cheques, telegraphic
transfers, and electronic funds transfers etc, these transactions are
very hard if not impossible to get your money back if something goes
wrong. They maybe a safe way to send money but do not guarantee you will
get what you have paid for or have any protection.
If you are dealing with someone from outside Australia you need to be
even more careful. In this case you should only use a credit card or an
escrow service and be very confident of who you are buying from. You may
find it very difficult to have overseas police and government agencies
investigate anything for you especially if it is a low value transaction.
This list does not contain everything that could possibly happen when
purchasing on line so we urge you to use common sense when shopping on line.
If you think there is anything that may be of a suspicious nature please
contact us immediately and we will look into it for you.
You should also make sure you have the correct protection on your
computer such as a virus scanner and spyware protection. These will
greatly help reduce anyone gaining access to your personal information.